Our Guarantee

Prologica is Australia’s only wide-format printing company offering a seven-point guarantee
for your peace of mind and satisfaction.

1.

24-hr quote turnaround

We understand the pressure your clients put on you, and the need to manage your deadlines. That’s why we will always provide a quote within 24 hours (weekends excluded).

2.

WE WILL DEVELOP THE RIGHT PROCESS TO PRODUCE THE BEST RESULTS

Our highly trained team, with over 40 years industry experience, will work with you to provide the right processes, materials and finishes specific to your print requirements.

3.

We will get it right first time, every time

It’s a simple promise, and in the unlikely event that something is wrong with your job we will quickly develop a solution to fix the problem with as little impact as possible.

4.

WE WILL ALWAYS DELIVER EXACTLY WHAT YOU ORDER – NO SUBSTITUTION WITHOUT CONSULTATION

Many printers substitute inferior materials or inks, or reduce print quality to reduce their costs, often without consulting you. Prologica
will always quote and deliver on exactly what you order, exclusively using quality materials and processes. However, if we have an alternative that will produce a better result, or provide you with a better price, we will always give you that option.


5.

ON-TIME DELIVERY

We will always offer a realistic and achievable turnaround time so you know where you stand. We will also always work with you if you do need something in hurry.

6.

NO HIDDEN COSTS

The price quoted, is the price you pay. It’s simple: we will never increase costs unless you request a change and agree on a new price.

 

7.

SERVICE GUARANTEE

We will always provide exceptional service and quality, with direct access to the decision makers, regardless of the size of your job.